Family Friendly Hotel Questionnaire

Family Friendly Hotel Questionnaire & Contact

Fill out our online questionnaire to discover whether your hotel is ready for an assessment. It only takes ten minutes! After submitting the questionnaire, we will let you know whether your hotel is ready to be audited. No obligations whatsoever!


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Your Hotel (required)
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Your Message

Questionnaire
0 = no, 1 = partially applies, 2 = yes

1. Do your current hotel stars correspondent to international requirements?

012

2. Do you guarantee to communicate appropriately in different languages with each guest?

012

3. Is the selection of animation and child care staff based upon on training and assessment of qualifications?

012

4. Does the hotel have a child care service?

012

5. Does the hotel develop a daily plan for child care? Is continuous care ensured?

012

6. Does the hotel set fixed times for child care? Is there an opportunity for child care overnight?

012

7. Do you offer babysitting? Requires a higher skill and responsibility of the staff!

012

8. Do you have a Mini-Club (4-12 years) and a Junior-Club (13-16 years), or equivalent?

012

9. Are there adequate entertainment facilities (Aqua-Park, Swimming pools, Wellness- & Spa-Center, Disco, Bars, etc.) in the whole hotel area?

012

10. Do you maintain your entertainment facilities on a regular basis? Do you close the attractions during maintenance to avoid incidents?

012

11. Do you have separate kids´ pools at in- and outside areas?

012

12. Does the hotel dedicate staff for big entertainment facilities (Aqua-Park) to avoid incidents?

012

13. Does the hotel offer diverse sport and fitness program? (aerobic, diving, beach-volleyball, bowling, basketball, tennis, fitness, water ball, pool, bocce, dart, canoe, surfing, table tennis, water sport, soccer, etc.)

012

14. Do you offer a separate kids´ buffet with hot meals at lunch and dinner time?

012

15. Do you offer different fruits at breakfast, lunch and dinner time?

012

16. Does the hotel offer à la carte restaurants with international kitchen?

012

17. Is every à la carte restaurant accessible for kids under 16 years?

012

18. Do you have specialized hygiene standards for rooms, kitchen, restaurant, swimming pools and beach? Do you work with hygiene checklists?

012

19. Does the staff use specialized work wear when handling food?(non-slip footwear, white shirt, pants, gloves, coat, cap)

012

20. Does the hotel have a sufficient number of family rooms?

012

21. Is it possible to get a baby cot free of charge?

012

22. Are all walkways in the whole resort accessible for prams and wheelchairs?

012

23. Do you offer chairs, umbrellas and towels at the pool and beach free of charge?

012

24. Does the hotel have its own beach bar?

012

25. Do you have a doctor for emergencies at the hotel? Is the doctor 24 hours available?

012