Delivering excellent customer service in the hospitality industry starts with a deep understanding of the expectations of your guests and a quality management system that enables you to promise and deliver. The One&Only Resort “Le Saint Géran” has done exactly that. For its commitment to service quality, the hotel has now been rewarded with the GC-Mark “Excellent Customer Service”.
The GC-Mark for customer service is a quality label for organizations that have made service excellence a priority. The label has been issued by the DQS Group, after an on-site assessment.
As one of the leading certification bodies for quality management across the globe, DQS identifies and rewards companies and organizations that set the standards for quality management & sustainability. Congratulations to the team of Le Saint Géran!