Recognized Customer Friendly Bank

Recognized Customer Friendly Bank

Ensure customer trust in your bank – with GC-Mark!

Less than half of the public has trust in the banking sector: that is the sad conclusion of an extensive survey carried out by PR agency Edelman.

However, the key to restoring trust is simple: customers first!

The GC-Mark for Recognized Customer Friendly Bank:

  • Assures that a bank has a customer-oriented approach
  • Focuses upon service quality and competence in finance
  • Verifies the existence of an efficient quality management system
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